1. Information We Collect

We collect basic information to process your order and improve your experience.

This may include:

• Name, email address, phone number
  
• Shipping and billing address
  
• Payment details (processed securely by third-party providers; we never store full credit card information)
  
• Order history and customer service interactions
  
• Device and browsing information (IP address, cookies, analytics)
  

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
  
• Send order updates, shipment confirmations, and customer support replies
  
• Improve our website and shopping experience
  
• Prevent fraud and keep our store secure
  
• Send promotional emails only if you choose to subscribe
  

We do not sell your personal information.

3. Sharing Your Information

We only share your information with trusted partners who help us operate our business, such as:

• Payment processors
  
• Shipping carriers
  
• Email and customer service platforms
  
• Analytics tools (for store performance and improvements)
  

These partners are only allowed to use your information to perform the services we request.

4. Cookies

Our website uses cookies to:

• Enable core features (cart, checkout, account)
  
• Remember preferences
  
• Improve performance and analytics
  

You can disable cookies in your browser settings, but certain features may not work properly.

5. Your Rights

Depending on your location, you may request:

• Access to the personal data we hold
  
• Corrections to inaccurate information
  
• Deletion of your data
  
• Opt-out of marketing communications at any time
  

Just email us at support@evocomfortortho.com and our team will assist you.

6. Data Protection

We take your security seriously.

All payments are processed through secure PCI-compliant providers, and your personal information is protected through encryption and industry-standard safeguards.

7. Changes to This Policy

We may update this Privacy Policy as our store grows. When changes occur, we will post the updated version on this page.

8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please reach out:

support@evocomfortortho.com

DHECOM LTD,

7 Coronation Road, Dephna House, Launchese #105

London, United Kingdom, NW10 7PQ

We’re here to help — your trust means everything to us.

- Susan Miller